Category Archives: restaurants

New bar renews energy at Fox & Hounds

RTS Partners Dee Pettit, Andy Simpson and Chef Andrew Sullivan  recently undertook a pilot project for client Fox & Hounds Bar and Grill, an 80-unit casual-dining chain headquartered in Wichita, Ks. The target market was suburban Chicago, where the company operates four units. … Continue reading


Posted in bartenders, Case Study, casual-dining, Cocktail, design, drinks, ideas, restaurants, RTS Partners, Uncategorized | Leave a comment

Why are these people so attractive?

“McWrap offers us the perfect food offering to address the needs of this very important customer to McDonald’s,” says the fast feeder’s memo, which notes that “McDonald’s is currently not in the top 10 of millennials’ (customers primarily ages 18-32) … Continue reading


Posted in architecture, burger chains, Customers, design, fast food, Fast-casual, Food, millennials, quick-service, restaurants, smartphones, Social Media, technology, Trends, WiFi, Yelp | Leave a comment

Fewer financially troubled restaurants in 2012

  If you believe financially troubled restaurant companies wreak havoc on employees’ lives, here’s good news: There were fewer instances of such misery last year– just 12 –than in 2011 or, in fact, over the three preceding years when the … Continue reading


Posted in Affordable Care Act, Analytics, bankruptcy, Employees, M&A, Private equity, restaurants, Trends | Leave a comment

Is Darden entering the fast-casual arena?

On February 15 Darden Restaurants filed a trademark application for “Seaside Express,” apparently a “fast-causal” initiative.  Coincidentally, casual-dining giant recently launched the fast-casual format inside two Red Lobster restaurants in Orlando. The word about Seaside Express comes from an article by … Continue reading


Posted in economy, fast food, Fast-casual, Menu, New concept, pilot programs, quick-service restaurants, restaurants, Uncategorized | Leave a comment

Cheers! Mixology is alive and well

“Bartenders’ new role is as storytellers and advocates,” declared drinks writer Brandy Rand during a beverage trends presentation at the Cheers Beverage Conference, in Dallas, this week. She offered that with more people eating at the bar bartenders who can explain new spirit brands … Continue reading


Posted in bars, bartenders, bartending, Cocktail, Executives, labor, restaurants, Uncategorized | Leave a comment

How bartenders create lasting relationships

We spotted NYC bartender Rich Boccato (Dutch Kills) on Hey, Bartender’s Facebook page, where he offers a small but important tip to bartenders: Always read the newspaper available in your bar. Why? Because when a customer wants to read the … Continue reading


Posted in bars, Careers, Cocktail, Customers, Employees, restaurants, service, Service standards | Tagged , | Leave a comment

Deciphering “value” in the bar

How much is that little drink in the win . . . er, on the cocktail menu? These days, $12 sounds about right. Specialty — sometimes dubbed ”hand-crafted” — cocktails now retail in the low double figures at many restaurant bars. Are … Continue reading


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Friday’s Restaurant Quiz!

Whee . . . here we go again! Putting to the test your restaurant acumen — at least, insofar as the events that transpired within the last seven days. So if you’ve been paying attention to what’s really important instead of … Continue reading


Posted in baristas, branding, Cocktail, Customers, Employees, labor, Menu, quick-service restaurants, restaurants, Social Media, Uncategorized | Leave a comment

Friday Quiz: Are you up to the task?

We ain’t beatin’ around the bush today, brother. Either you got the brain power or you don’t, yo.  So dig in. As always, right answers will take you to the source. Wrong ones will only confirm our suspicions. True or … Continue reading


Posted in burger chains, chefs, fast food, Fast-casual, Food, New concept, Operations, quick-service restaurants, restaurant quiz, restaurants, small business, Trends | Leave a comment

As it expands, Piada arrives in Cleveland

Piada, the “Italian Street Food” concept from the founders of the Bravo and Brio restaurant chains, arrived in South Euclid, Ohio, last Friday. So far Rick and Chris Doody have opened nine, the latest unit in a new strip center … Continue reading


Posted in branding, expansion, Food, Menu, New concept, quick-service restaurants, restaurants, Trends | Leave a comment