Category Archives: Food

If food be the music of love, eat on

I recently came across a smartly written essay about food and music in the Washington Post. True, the article’s author, Chris Richards, posits and then attempts to answer a rather pointless question: Is food now more popular than rock music? … Continue reading


Posted in Food, millennials, Music, politics, sales, Trends, Uncategorized | Tagged , , , , | Leave a comment

Why are these people so attractive?

“McWrap offers us the perfect food offering to address the needs of this very important customer to McDonald’s,” says the fast feeder’s memo, which notes that “McDonald’s is currently not in the top 10 of millennials’ (customers primarily ages 18-32) … Continue reading


Posted in architecture, burger chains, Customers, design, fast food, Fast-casual, Food, millennials, quick-service, restaurants, smartphones, Social Media, technology, Trends, WiFi, Yelp | Leave a comment

Friday Quiz: Remember John Kerry’s Cheesesteak blunder?

We’re back at after a week off due to Ā . . . well, let’s just say we sometimes overdo it on Thursday nights before a holiday weekend — and leave it at that. Meanwhile, we’ve collected the usual small pile … Continue reading


Posted in Careers, casual-dining, Customers, Employees, Executives, expansion, Food, franchising, Menu, service, Uncategorized | Leave a comment

New economy, new concepts

The following paragraph, from a story in today’s Columbus Dispatch, gave me pause. Ā What on earth does Rich Rores mean by “educating” and “new economy”? Rich Rores sees the uncertainty and tough times the industry has experienced since 2008 as … Continue reading


Posted in assistant managers, branding, Employees, employment, Fast-casual, Food, Growth company, hourly workers, RTS Partners, Trends | Leave a comment

Friday Quiz: Are you up to the task?

We ain’t beatin’ around the bush today, brother. Either you got the brain power or you don’t, yo. Ā So dig in. As always, right answers will take you to the source. Wrong ones will only confirm our suspicions. True or … Continue reading


Posted in burger chains, chefs, fast food, Fast-casual, Food, New concept, Operations, quick-service restaurants, restaurant quiz, restaurants, small business, Trends | Leave a comment

As it expands, Piada arrives in Cleveland

Piada, the “Italian Street Food” concept from the founders of the Bravo and Brio restaurant chains, arrived in South Euclid, Ohio, last Friday. So far Rick and Chris Doody have opened nine, the latest unit in a new strip center … Continue reading


Posted in branding, expansion, Food, Menu, New concept, quick-service restaurants, restaurants, Trends | Leave a comment

On being bad but maintaining value

We found this Mark Zuckerberg quote on venturehacks.com and thought it worth posting here because it applies to start-up restaurants as well as (we guess) technology companies like Facebook: ā€œYou can be so bad at so many things… and as … Continue reading


Posted in branding, Food, restaurants, Uncategorized, value | Tagged , , , , | Leave a comment

Friday Quiz: Happy New Year?

Happy New Year! Well, almost. There’s the weekend to getĀ through (and the fiscal cliff thing, to boot). Still, we think you’ll feel a whole lot better about launching into 2013 safe in the knowledge that you’ve kept up with the … Continue reading


Posted in Affordable Care Act, burger chains, economy, fast food, Food, pizza, quick-service, restaurant quiz, restaurants, Trends | Leave a comment

Job growth: Boston restaurants and hotels

In our previous post (“Restaurant Visits Are a Bright Spot in Q3 2012“) we cited the meager traffic and check-average growth in foodservice operations around the globe. Today, we’re being more specific, focusing on Boston and surrounding area employment vs. … Continue reading


Posted in Analytics, economy, Employees, employment, Food, government data, hotels, labor, metropolitan area, unemployment | Leave a comment

A restaurant’s responsibility . . .

Jonathan Gold of the Los Angeles TimesĀ opened his recent review of the newly redesigned Spago with a splendid paragraph that captures the essence of what good restaurants should do: “The first responsibility of any great restaurant is to keep you … Continue reading


Posted in chefs, Fine-dining, Food, Operations, restaurant critics, restaurants, service | Leave a comment